1. Orders are processed and shipped within 1–3 business days.
  2. Delivery time within Germany is typically 2–5 business days.
  3. Shipping costs are clearly displayed at checkout and depend on weight and destination.
  4. Customers receive a tracking number after shipment.
  5. International deliveries may incur longer shipping times and additional fees.
  6. Incomplete or incorrect addresses may lead to delivery delays.
  7. For returns, the customer bears the shipping costs, unless otherwise stated.
  8. Orders are shipped only after successful payment.
  9. Holidays and high order volumes may extend the delivery time.